1. Introduction

V-Run (“we”, “our”, or “us”) is operated by Virtuality. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform at run.virtuality.dev (the “Service”).

By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect the following categories of information:

Account information: email address, display name, and profile picture provided by your OAuth provider (Google or GitHub).
Usage data: workflows you create, execution logs, credit balance, and billing history.
Payment information: processed by Stripe. We do not store full card details on our servers.
Technical data: IP address, browser type, device identifiers, and request logs used for security and diagnostics.

3. How We Use Your Information

To provide and maintain the Service
To authenticate you and secure your account
To process payments and manage credit balances
To execute and log the workflows you create
To communicate with you about updates, security alerts, and support requests
To comply with legal obligations

4. Third-Party Services

We rely on trusted third-party providers to operate the Service. These processors are engaged for the following purposes:

Identity providers for OAuth sign-in
Authentication and database hosting
Payment processing
Application hosting, content delivery, and analytics
Sandboxed execution environments for workflow runs
Scheduled task orchestration
AI model inference

Each processor is bound by its own privacy policy and contractual data protection commitments. A current list of subprocessors is available on request at the contact address below.

5. Data Retention

We retain account data for as long as your account is active. Workflow execution logs are retained for a configurable period (default 30 days). You may request deletion of your account and associated data at any time by contacting us.

6. Data Security

We use industry-standard security measures including HTTPS encryption in transit, encryption at rest via our hosting providers, and role-based access controls. No method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. To exercise these rights, contact us at the address below.

8. Children's Privacy

The Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@virtualityhub.com.